Return Policy
At Sale Kia Spare Parts, we aim to provide you with the best spare parts for your Kia vehicles. However, we understand that there may be occasions where you need to return a product. This Return Policy outlines the terms and conditions for returning spare parts purchased from us.
1. Eligibility for Returns:
You may be eligible to return a spare part if it meets the following criteria:
- The spare part is in its original condition, unused, and uninstalled.
- The spare part is returned within the specified return period, as outlined below.
- The spare part is accompanied by the original proof of purchase.
2. Return Period:
The return period for spare parts is [X] days from the date of purchase. Please note that certain restrictions may apply to returns outside of this period, and returns may not be accepted after the specified timeframe.
3. Non-Returnable Items:
Certain items are not eligible for return or exchange, including but not limited to:
- Special order or custom-made spare parts
- Used or installed spare parts
- Electrical components that have been installed or connected
- Spare parts that have been damaged due to misuse, neglect, or improper installation
4. Return Process:
To initiate a return, please contact Sale Kia Spare Parts with your order details and reason for the return. Our customer service team will provide you with instructions on how to return the item. Please ensure that the spare part is securely packaged to prevent damage during transit.
5. Refund or Exchange:
Upon receipt and inspection of the returned spare part, Sale Kia Spare Parts will process your refund or exchange, as applicable. Refunds will be issued to the original payment method used for the purchase. Exchanges will be subject to product availability.
6. Restocking Fee:
A restocking fee may apply to certain returns, particularly for special order or custom-made spare parts. This fee will be deducted from your refund amount.
7. Shipping Costs:
Shipping costs associated with the original purchase are non-refundable. You will be responsible for covering the cost of return shipping unless the return is due to an error on our part or a defective product.
8. Damaged or Defective Items:
If you receive a damaged or defective spare part, please contact us immediately to arrange for a replacement or refund. We may require photographic evidence of the damage or defect to process your claim.
Contact Us:
If you have any questions regarding our Return Policy or need assistance with a return, please contact us using the information provided below:
Sale Kia Spare Parts [Your Contact Information] [Your Address] [City, State, Zip Code] [Your Email Address] [Your Phone Number]
By purchasing products from Sale Kia Spare Parts, you acknowledge that you have read and understood this Return Policy and agree to its terms and conditions.
